Help Center

Adding Children

Set up profiles for your children

Before You Start

To add children to your account, you need:

  • A Cocovox account with the Family Plan
  • Your child's name and birth year
  • An idea of their current learning level

Adding Your First Child

1

Go to Settings → Family → Add Child

2

Enter your child's name (first name or nickname)

3

Select their birth year (this determines age-appropriate features)

4

Choose an avatar or upload a photo

5

Set their learning preferences and initial reading level

6

Review and confirm parental controls

7

Click Create Profile

For Children Under 13

When adding a child under 13, you'll be asked to:

  • Verify your identity as the parent/guardian
  • Provide consent for data collection (COPPA requirement)
  • Review privacy settings specific to children
Why we ask: COPPA (Children's Online Privacy Protection Act) requires parental consent before collecting personal information from children under 13. This protects your child's privacy.

Setting Up Login

Choose how your child will access their account:

Option 1: Parent-Assisted Login

You log in first, then switch to your child's profile. Best for young children who can't remember passwords.

Option 2: Simple PIN

Your child enters a 4-digit PIN to access their profile. The PIN is linked to your family account.

Option 3: Username and Password

For older children, create a separate username and password they can remember.

Age-Appropriate Features

Based on your child's age, features are automatically adjusted:

Ages 4-8 (Literacy Mode)

  • Icon-based navigation (no reading required)
  • Audio instructions for everything
  • Literacy Program enabled by default
  • Simplified interface
  • No social features

Ages 9-12

  • Full learning features
  • AI Tutor with kid-friendly responses
  • Optional social features (parent-controlled)
  • Gamification and achievements

Ages 13+

  • Full platform access
  • Can have their own account (with or without family)
  • Social features available
  • Advanced study tools

Learning Preferences

When setting up a profile, you can customize:

  • Subjects - Which subjects to focus on
  • Grade Level - Content difficulty
  • Learning Style - Visual, audio, reading, or mixed
  • Daily Goal - How much time or XP per day
  • Interests - Topics to incorporate into examples

Managing Multiple Children

The Family Plan supports up to 4 family members. To add more children:

  1. Go to Settings → Family
  2. Click "Add Another Child"
  3. Follow the same setup process

Each child has completely separate progress, settings, and achievements.

Editing a Child's Profile

To change settings for an existing child:

  1. Go to Settings → Family
  2. Click on the child's name
  3. Update any settings
  4. Save changes

Removing a Child

Caution: Removing a child deletes their profile and all learning history. Consider exporting their progress data first if you want to keep records.

To remove a child's profile:

  1. Go to Settings → Family
  2. Click the child's name
  3. Scroll to "Remove Profile"
  4. Confirm the deletion

Need More Profiles?

If you need more than 4 family members, contact us at support@cocovox.ai to discuss options.